Refunds: If you request a refund (which is highly unlikely because you will love our products) please send the item back to us. Once we receive the item we will issue you your refund. Refunds will be issued to the original payment method that you used when placing your order.

There are certain situations where only partial refunds are granted (if applicable)

1. Any item not in its original condition, is damaged or missing parts for reasons not due to our error
2. Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@viralcitron.com